Frequently Asked Questions
Everything you need to know about finding your dream dress.
How long does shipping take for formal wear?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited overnight and 2-day shipping options at checkout for those last-minute event needs.
What is your return policy for evening gowns?
We accept returns for store credit only within 14 days of delivery. All items must be in original condition with all tags attached and no signs of wear, makeup, or alterations.
How do I ensure I am ordering the correct size?
Each designer has a unique fit. We highly recommend checking the specific size chart located on each product page and measuring your bust, waist, and hips before placing an order.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location and the weight of the parcel.
Can I cancel or modify my order after it is placed?
Our team works quickly to fulfill orders, so we are unable to make changes or cancellations once an order has been processed. Please double-check your shipping address and size selection before finalizing your purchase.
Are your dresses authentic designer pieces?
Absolutely. Lady Black Tie is an authorized retailer for every brand we carry. All gowns are 100% authentic and shipped directly from our warehouse in Massachusetts.